Operational intelligence (OI) is a method of using real-time data and analytics to improve business operations. Business2Mobile’s approach to OI involves using an event-centric approach to gather data in the field or in the office, and using that data to detect inefficiencies and identify opportunities for improvement. The goal of OI is to empower a company’s employees to make better decisions based on complete and accurate data.
Our clients are business-minded individuals who are committed to growing their company and have a clear vision for the future. They value their employees and the well-being of their team, as well as the community and environment around them. They understand the need to improve the efficiency of their operations and have tried other solutions such as ‘one software fits all’ SAAS solutions but found them lacking. They are open to change and transformation and their team also recognizes the need for it. They have the financial resources to invest in a tailored software solution to meet their specific needs
Our Traceability as a Service system utilizes Operational Intelligence to enhance business processes by continuously analyzing the root causes of anomalies and linking them to specific transactions and business activities. We utilize a variety of technologies to create a personalized solution that provides real-time monitoring and situation detection, event correlation, industry-specific dashboards and reporting, root-cause analysis, time series analysis, and trend analysis. This allows our clients to gain a better understanding of their operations and make more informed decisions.
Business2Mobile has developed a core technology that focuses on providing mobile offline capabilities for data collection, allowing users to gather data even when they are out of service range. This data is then synced with the main system once the user has returned to an area with service. This technology is particularly useful for businesses operating in remote or underserved areas, where internet connectivity is limited. This offline capability allows the businesses to continue their operations and collect data even when they are not connected to the main network, which allows for seamless integration of data once they are back online.
Operational Intelligence (OI) can help small and midsize companies unlock new efficiencies and increase productivity by providing real-time monitoring, situation detection, event correlation, industry-specific dashboards, and reporting, root-cause analysis, time series analysis, and trend analysis. Our OI specialists work with clients to identify which segments of their business would benefit the most from OI technology. As OI systems continue to evolve, the need for human analysis in decision-making processes declines, and these course-corrections are increasingly automated through the use of machine-learning algorithms.
OPERATIONAL INTELLIGENCE is a category of real-time dynamic, business analytics that delivers visibility and insight into data, streaming events and business operations. OI solutions run queries against streaming data feeds and event data to deliver analytic results as operational instructions.
ROOT-CAUSE ANALYSIS is often used in proactive management to identify the root cause of a problem, that is, the factor that was the main cause of that problem.
RCA can be decomposed into four steps:
EVENT PROCESSING is a method of tracking and analyzing streams of information (data) about things that happen (events),and deriving a conclusion from them.
COMPLEX EVENT PROCESSING consists of a set of concepts and techniques developed in the early 1990s for processing real-time events and extracting information from event streams as they arrive. The goal of complex event processing is to identify meaningful events (such as opportunities or threats) in real-time situations and respond to them as quickly as possible.
BUSINESS ACTIVITY MONITORING (BAM) is software that aids in monitoring of business activities, as those activities are implemented in computer systems.
BUSINESS PROCESS MANAGEMENT (BPM) is the discipline in which people use various methods to discover, monitor, analyze, measure, improve, optimize, and automate business processes. Any combination of methods used to manage a company’s business processes is BPM. Processes can be structured and repeatable or unstructured and variable.
ARTIFICIAL INTELLIGENCE is often used to describe machines that mimic “cognitive” functions that humans associate with the human mind such as “learning” and “problem solving”.
TRACEABILITY is the capability to trace something. In some cases, it is interpreted as the ability to verify the history, location, or application of an item by means of documented recorded identification.Other common definitions include the capability (and implementation) of keeping track of a given set or type of information to a given degree, or the ability to chronologically interrelate uniquely identifiable entities in a way that is verifiable.
Traceability is applicable to measurement, supply chain, software development, healthcare and security.